On this page, you can sync products, collections, pages, blogs and blog articles between all your stores. By default, the sync is performed automatically (for products only). However, it can be done manually (for all the items and duplicated products).
The sync process starts by default when a new store is being added to the app list. Automatic synchronization for products is performed by Barcode, SKU, and handle. Please note that some items may not be synced automatically so that you might want to sync them manually.
The sync result is usually available in several minutes and depends on the number of items and stores. If the items may have not been synced automatically, you might want to sync them manually.
There is a possibility to sync items manually in the app. It can be done following the next steps:
If the wrong products were synced during the auto-sync, you might as well press the Unlink button to delete the wrong connection.
Synchronizations for pages, collections should be performed manually by handle. To update the list of pages, blogs, and blog articles, you need to press the Refresh button on the top of each tab. Please note that blogs should be updated before updating articles.
For some reason, one product in store can have several duplicates. By duplicates, we mean the copies of the existing products that share the same SKU or Barcode. These products aren’t synced automatically in our app since our app only creates one-to-one matches. We believe that store owners have a better understanding of what dependencies should be established between different duplicates, so such products can be synced only manually.
To sync duplicates, click the Duplicated products button on the Synchronization page. After that, you will see two tabs - Duplicated products and Resolved issues.
In the Duplicated products tab, you can see all products with duplicates that haven’t been synced manually yet. To create a connection, choose one duplicate from each store (at least two items are required). You can also press the Add product button to establish a connection with products with different SKU/Barcode. After pressing Save at the right corner, a newly-created connection will be moved to the Resolved issues tab.
In the Resolved issues tab, you can see all duplicates that were linked previously. Here you can also unlink existing duplicates from each other.
You can find a Variant ID, link to a product in store admin, and link to the product in the store next to each duplicate to make it easier to understand what duplicate to link with others.
When the sync is completed, its result is available in each product row. There you can see if the items have been synced fully, partially, or non-synced.
Full sync means that a particular item (a product, page, etc) has been synced with the same item on each store connected to the app.
Partial sync means that a particular item (a product, page, etc) hasn’t been synced with the same item on at least one store. If you receive such a result, you might check this item availability on each store, or sync it manually.
Partial sync means that a particular item (a product, page, etc) hasn’t been synced with the same item on all other stores. If you receive such a result, you might check this item availability on each store, or sync it manually.