app

Synchronization page

On this page, you can sync products, collections, and pages between all your stores. By default, the sync is performed automatically (for products only). However, it can be done manually (for all the items).

Automatic synchronization

The sync process starts by default when a new store is being added to the app list.

Automatic synchronization for products is performed by Barcode, SKU, and handle. The synchronization for pages, collections, and blogs is performed by the item’s handle. Please note that some items may not be synced automatically so that you might want to sync them manually.

Manual synchronization

There is a possibility to sync items manually in the app. It can be done following the next steps:

  1. Go to the Synchronization page.
  2. Find any product row which contains non-synced elements.
  3. Press the Search Product field or Edit button and start typing an item’s name (3 symbols minimum). A product list with matched items should come up.
  4. Select the required item in the field and press the Save button. The item’s status should be updated for all the stores connected to the app.

If the wrong products were synced during the auto-sync, you might as well press the Unlink button to delete the wrong connection.

Synchronization results

When the sync is completed, its result is available in a pop-up. There you can see if the items have been synced fully, partially, or non-synced. To sync the items that may have not been synced, you might want to sync them manually.

Full sync

Full sync means that a particular item (a product, page, etc) has been synced with the same item on each store connected to the app.

Partial sync

Partial sync means that a particular item (a product, page, etc) hasn’t been synced with the same item on at least one store. If you receive such a result, you might check this item availability on each store, or sync it manually.

Non-sync

Partial sync means that a particular item (a product, page, etc) hasn’t been synced with the same item on all other stores. If you receive such a result, you might check this item availability on each store, or sync it manually.